Need help?

We're here to help with setup, troubleshooting, and general questions about the Bountifuel iOS app.

Email Support Typical response time: 1–2 business days.

Quick fixes

  • Force-quit and relaunch the app.
  • Ensure you’re on the latest version from the App Store.
  • Check network connectivity (Wi‑Fi or cellular).
  • Reboot your iPhone if problems persist.

Contact details

When you write to us, including the following helps us resolve issues faster:

  • Your app version (found in Settings → About).
  • iOS version and iPhone model.
  • A short description of the steps to reproduce the issue.
  • Screenshots or screen recordings if possible.

Privacy

We only use your information to respond to support requests. We don’t sell your data or share it with advertisers.

Read the full Privacy Policy

Status

No known outages at this time.